Every business I work with is losing leads somewhere, they just don't know exactly where yet. This isn't about getting you more leads. It's about what happens to the ones you've already got. My services are built around a simple progression: find the leak, fix it, then keep it working. You can start wherever makes sense for where you are right now.
The progression
Audit · Implementation · Retainer
01Find the leak
Customer Journey Audit
Starting at $750 · 1–2 weeks
Before you fix anything, you need to see the whole picture. I map your customer journey end to end, from first lead to repeat customer, and find exactly where things are breaking down. You'll walk away with a prioritized list of fixes, not a vague report that sits in a folder.
Starting at $1,500 · one-time project (audit included)
This is where the fixes actually happen. Every Implementation starts with a full Customer Journey Audit, so I'm never guessing at what to fix. From there, I connect your CRM to your booking tools, build automated follow-up sequences so leads never go cold, and set up a simple dashboard so you can see what's working without digging for it.
Already booked a standalone audit with me? If it's been less than 90 days, that cost applies toward Implementation.
When it makes sense, I also build custom AI agents trained on your brand voice and knowledge base to help your team move faster, always working alongside your judgment, never replacing it.
Systems need maintenance, just like everything else. Once your fixes are live, I keep optimizing, troubleshooting, and building on what's working, so your systems keep pace with your business instead of quietly falling behind again.
Every project starts with an audit — the only choice is whether you run with the fixes yourself or have me build them. If you want the roadmap and you're comfortable implementing on your own, book the Audit. If you'd rather hand off the build entirely, Implementation includes that same audit as step one, so you're never paying for it twice. Still not sure? Tell me what's on fire.